New Poster
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5 Messages
internet
Does anyone on here have JUST internet? It will only show me my current plan, but comcast has gotten CRAZY expensive that I want to drop tv and phone and have JUST internet. But, i cant view the prices of 800 and 1000. I stream tv (netflix, hulu, etc), I have a computer, cell phone, and about 9 security cameras that all used wifi. Do i NEED the 1000 mpb one or can I go with the lesser speed / cheaper ones? Im considering getting rid of ALL of xfinity and going with Tmobile or Verizon since I cant seem to get them to answer me!
EG
Expert
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110.8K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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960 Messages
1 year ago
Good afternoon @horcgal. We should be able to assist in providing you pricing for just internet service. Please send our team a direct message with your full name and full address, and we can get started. Thanks!
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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horcgal
New Poster
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5 Messages
1 year ago
I got the pricing for internet. Im looking to save money but still be able to stream, so I looked at the price for the 800, it said it was $60 a month (with the discount autopay). I talked to a customer service person and said I want to drop tv and landline and go with JUST internet.....they told me the price per month would be $114 . I was logged in, so the price was NOT for "new" customers. One day it is $60....I call the next day and its $114 ????Why are there 2 different prices like that???? It is beginning to look like I need to drop comcast totally if there is going to be pricing scams going on.
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