2 Messages

Sunday, January 14th, 2024

Closed

internet

  I once rented 1/2 of this house now i rent the wholw thing! Why must i pay for another account just to have the rest of the house hooked up so there will be internet down stairs. was i not disabled, I would find and split the incoming inter net. When i talk to the Xfinity porple here in benton harbor they are less tahn helpfull and if this is a company policy i will be looking for a new internet cable TV provoder

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Official Employee

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2.3K Messages

2 years ago

Greetings, @user_xnimas! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the setup at your location. You have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

2 Messages

XfinityJamesC rejected or non exist will not let me direct reply to you woth required info

Expert

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112.3K Messages

2 years ago

"New message" (pencil and paper) icon, then type or select "Xfinity Support".

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