Visitor
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1 Message
Internet
Recently I applied for Internet help and discount on the new program but it seems as though the address on file does not match with the address I have there if possible can you check what’s the address you have on file for me
CCLuis
Problem Solver
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493 Messages
3 years ago
Greetings, @user_9d914f. It would be our pleasure to look into this issue with the address on file. Please send our team a direct message with your full name and full address so that we can assist you further.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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