New Poster
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2 Messages
Internet
Internet hasn’t worked going on three days now. Can’t get any answers to when it will be restored. I have FLEX so I also have no tv usage. Now AT&T internet is working. I guess I need to cancel Xfinity and go to AT&T. They have their act together . And you Comcast will credit me all my days of no service. I don’t pay for BAD SERVICE
XfinityJoeB
Official Employee
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7K Messages
1 y ago
Hello Annjo1. We apologize for your service issues. I can assist with troubleshooting your internet and then review your request for service credit. Please send me a private message and include your full name and service address so I can assist you. You can send me a private message by clicking my name (ComcastJoeTru) and then click "Send a private message" and private message me.
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