U

Visitor

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1 Message

Thursday, April 13th, 2023 5:17 AM

Closed

Internet wire got Cut!

My internet cable outside was accidentally cut, I need a technician to come out asap to replace cable! The phone number is not connecting me to anyone. 

Expert

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110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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828 Messages

2 years ago

@user_3ccfad

 

We can definitely help you with this. Could you please send us a direct message with your full name and address? To send a direct message, please make sure you are signed into the forums (if you are not already). Click on the "chat" icon in the upper right (left of the bell), then click on the "notepad/pencil" icon, and lastly select "Xfinity Support." Thank you. 

 

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