2 Messages
Internet Upgrade
I want to upgrade my Internet speed from the current Gigabit X2 to the package of 2gb unlimited data and fixed price for 5 years.
2 Messages
I want to upgrade my Internet speed from the current Gigabit X2 to the package of 2gb unlimited data and fixed price for 5 years.
EG
Expert
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114.1K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
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603 Messages
3 days ago
Hello @user_33xr1v, thank you for taking the time to leave a post. I'd be happy to help with your upgrade request. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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XfinityBenny
Official Employee
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1.1K Messages
10 hours ago
We resolved this post successfully.
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