Visitor
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1 Message
Internet Upgrade in Bulk Community Agreement
Good afternoon,
I wanted to inquire about upgrading my internet speed in my new apartment. The apartment complex has a bulk community agreement with Xfinity, which provides all tenants with the base 100mb plan. I wanted to reach out to see what upgrade options are available.
EG
Expert
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115.7K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRay
Official Employee
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3.6K Messages
3 hours ago
Hi there, @allora_815! You are at the right place for further help with options for your internet speed. We are happy to go over your needs and find the perfect option for your household. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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