Visitor
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1 Message
Internet underground cable locating and marking before excavation work
Current customer and I need the Xfinity internet underground lines marked on my property. I will be having ground excavation work performed in proximity to main junction box and want to be sure crews know were buried lines are located. The main line for my street and direct connection line to my home need to be marked. I cannot afford a disruption in internet service and waiting for repairs.
EG
Expert
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122K Messages
40 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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3.9K Messages
34 minutes ago
@user_81z00o
Thanks for reaching out to us, to have underground utility lines located and marked, you need to reach call 811 or visit the 811 dig website to make the request. Once you make the request through 811 Dig, they will reach out to Xfinity to have a team come out and mark the utility lines
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