Visitor
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2 Messages
Internet Tv glitching and dropping constantly
in the last month I have more internet and cable issue. Especially our new digital cable box. It has frozen, glitched or had an error nearly everyday sometimes twice a day. I have had more issues in the last month than I’ve had in the last 15 years. We need a service technician to come check our system.
XfinityQuemekia
Official Employee
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686 Messages
8 hours ago
Hey there @user_8f6f57 thank you for reaching out and clearly detailing the persistent issues you've been experiencing with your internet and cable services over the last month. I sincerely apologize for the significant frustration and inconvenience this is causing, especially given your long history as a reliable customer. We want your services to work seamlessly, and daily interruptions are certainly not the experience I would want.
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