Visitor
•
4 Messages
Internet too expensive
My bill is too expensive and I see other internet providers advertising faster speeds at considerably lower monthly rates. Windstream is offering a 1 gig plan for $29.99 with my ATT wireless discount of $20 and offer a $300 gift card if I switch from Xfinity.
I'd like to be able to direct message an agent to negotiate my bill price.
EG
Expert
•
119.2K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
flash_the_sloth
Visitor
•
1 Message
1 hour ago
I'm in the same situation after my two year promo price expired in June. I see the 5G internet plans might be a better value.
I've tried to contact someone but the voice menu seems to not recognize "cancel my account" and pressing 0 for operator does nothing. I might just go the a Comcast store tomorrow.
1
0