Visitor
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1 Message
Internet suspended despite bill being paid
My internet has stopped working. According to my account, my internet has been suspended and will resume once the balance has been paid. However, I have paid through this month and next month. When will my internet service resume?
XfinityQuemekia
Official Employee
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854 Messages
4 hours ago
Greetings @user_5phwoo, thanks for reaching out. I am so sorry for the disruption to your service, especially since you’ve already paid your balance. To confirm, has your service been restored or are you still needing assistance?
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