Internet suddenly disconnected despite paying bill 1 week ago
Hello Xfinity Support,
Last night at 12:43AM my internet was suddenly disconnected and when I attempted to reset my modem I was met with the Xfinity accounts page. So I proceeded to log in and found that my Gigabit internet service was disconnected. Which makes no sense because I purchased a 12 month contract for Gigabit service this March 2022. There was no warning and I ALREADY PAID THE BILL FOR THIS MONTH. So I think this unacceptable and I I am requesting my service be turned back on.