Internet speed

Happy New Year user_hew8p2 👋 I appreciate you starting the year with us in our community, and you're in the best place for help with your speeds for sure! With our Gigabit speeds, you're definitely in line to have our latest upgraded modem the XB8, so we'll help make sure you get one in your hands as that can always help you see a noticeable difference in the speeds you're getting 👍

For getting your modem swapped out, you have the option of having us send one to your home directly via UPS, which would take about 3-5 business days to get to you, or you can always stop by an Xfinity office directly to exchange your modem in person! Please let us know which is easier for you, and for more information on upgrading your existing equipment, please check out xfinity.com/support/articles/replace-your-xfinity-equipment 🙌