Internet slow and constantly dropping, happening to my entire street.

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Thank you for reaching back out to us @user_bw6jsl! I noticed this is related to a previous thread where we’ve been investigating this over Direct Message. We’d love to continue working with you over direct message to get your services working as they should be.

Just a follow up for anyone who's interested.  I had several technicians at my home, two of them complained that I was making them look bad.  One of the supervisors called and said my neighbors weren't having problems because they weren't complaining.  The reason they weren't complaining is because they gave up.  Anyway, I switched to StarLink and dropped my internet with Xfinity.  I did keep my phone line because we need a fax machine.  Okay, that's the update.