Visitor
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1 Message
Internet service
I worked with a rep last week upgrading my internet and a modem arrived yesterday. But this morning I received an email saying xfinity is in the process of deleting my internet service per “ my request” which I did not make
XfinityRaul
Official Employee
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2K Messages
3 days ago
Hello, @DickR72. Thank you for making us aware of this notification you received stating you requested to have the account deleted. I would be more than happy to review your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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