@BoBo2024 Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand how frustrating it can be when services aren't working. Have you already logged into the Xfinity app to check for any service interruptions in your area? If your service is still out, can you share what troubleshooting steps you've already tried as well as what color the light on the modem it and if it is flashing or solid?
XfinityBillie
Official Employee
•
3.5K Messages
3 months ago
@BoBo2024 Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand how frustrating it can be when services aren't working. Have you already logged into the Xfinity app to check for any service interruptions in your area? If your service is still out, can you share what troubleshooting steps you've already tried as well as what color the light on the modem it and if it is flashing or solid?
0
0