Hello user_v0ngws , We appreciate you reaching out to us on Xfinity Forums. Sorry to hear about the repeated interruptions. Could you clarify are you losing service completely and how often has this been happening?
user_v0ngws Appreciate the details! Is this with an xFi gateway or a personal modem/router system? Happy to help get this all sorted out, your satisfaction and confidence is always our top priority.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMatthew
Official Employee
•
282 Messages
18 days ago
Hello user_v0ngws , We appreciate you reaching out to us on Xfinity Forums. Sorry to hear about the repeated interruptions. Could you clarify are you losing service completely and how often has this been happening?
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