Visitor
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1 Message
internet service cancellation
I want to cancel my current wifi service because of moving out, but I didn't find where to do so
Visitor
•
1 Message
I want to cancel my current wifi service because of moving out, but I didn't find where to do so
XfinityMelinda
Official Employee
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45 Messages
53 minutes ago
Hello @user_spv644, thank you for creating a post on our Xfinity Forums Community page! We truly hate to see you go! If you’re moving, we want to make the process as easy as possible.
Here’s a helpful article that walks through the important things to know when canceling services, including equipment returns, final billing, and what to expect during the disconnect process:
[Important Information About Canceling Services]
Before you make any final decisions, we’d love to see if we can continue supporting you at your new home. A couple of quick questions that can help:
We’re here to help with anything you need — just let us know how we can assist!
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