Visitor
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6 Messages
Internet promo expires Nov 17. Would like to get new promo on Monday Oct 19, and be in discussion with you by 9AM Mountain time if possible
My current internet promo expires Nov 17th. I would like to find out what new retention promos you can offer me – all 1-year and 5-year plans without Peacock for under $80/month. I don’t want to look at new promos until Monday Oct 19 due to my billing cycle dates. Is this something you can help me with?
I do have an appt Monday Oct 19th at 10AM with the Xfinity Store. I would rather not go there since it is always a bad experience. In order to avoid going there I would have to be in a discussion with you by 9AM Mountain Time Monday Oct 19th. Is this possible?
EG
Expert
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122.2K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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122.2K Messages
23 hours ago
Quite welcome @user_270nqu !
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XfinityJon
Official Employee
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1.9K Messages
19 hours ago
Good evening user_270nqu. I can certainly understand wanting to take a look at options before your current promotion ends. I am a consumer as well, and try to keep my expenses within budget. Have you had a chance to take a look at the options when you select Shop/Upgrade when you are logged into your account? You can view your options with the Xfinity Plan Builder here. Please let me know if this helps.
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