Visitor
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1 Message
Internet plans
My current internet plan is "Blast" with speeds "up to 800 Mbps and it cost me $128.99/month. I notice that your "GIG" plan is $70/month for 5 years. It appear if I switch to the "GIG" plan I will be paying $59 less per month for faster speed. I'm I correct?
EG
Expert
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117.1K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.2K Messages
6 hours ago
Thanks @EG for moving this post over.
Good afternoon @THURLOWAVE. Our Blast internet service is an older plan that is no longer available. I'd be happy to check to see what new plans you would be eligible for. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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