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Sunday, September 22nd, 2024 5:38 PM

Closed

Internet plan

Why has my bill been doubled? 

Last month my plan was $60 and now all of a sudden it’s $121 and the same for next month. Nothing within my plan has been changed/upgraded so why has my plan doubled?

Official Employee

 • 

2.1K Messages

10 months ago

Hello user_lofj3q

Thank you for looping up is in. It sounds like the promotion might have expired. Have you had a chance to look over our Plan Builder (https://www.xfinity.com/planbuilder) by chance? You may also try shopping our Xfinity Deals online (https://www.xfinity.com/learn/deals) (just make sure to click "Sign in here" first), or simply log in to My Account (https://login.xfinity.com/login) and you can manage your services that way. Our website has some amazing values! 

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