r40135's profile

Regular Visitor

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18 Messages

Sunday, December 8th, 2024 5:24 AM

Internet Plan Renew

hello, I would like to renew my internet plan, please let me know who can help? Thanks!

Official Employee

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2.9K Messages

18 days ago

@r40135 Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. 

Since I do need to collect your information to access the account I can help you in the DM that you sent us, we do ask that you review the Forums Guidelines here

Regular Visitor

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18 Messages

Hello, I’d like to follow up the request. Please let me know who can assist. Thanks!

Official Employee

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1.3K Messages

Thank you very much for reaching back out to us here. I would be happy to assist you with that follow up if you could send me a direct message with the full name and complete address for your service. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

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2.6K Messages

8 days ago

We want to thank you for reaching out to our Xfinity Forums site for support with your concern. We are glad we were able to resolve your issue and help you find a new promotion that works for your lifestyle and your budget! Never hesitate to create another public post for any of your future account and service needs! 😀

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