Visitor

 • 

1 Message

Monday, January 12th, 2026 7:15 AM

Internet Plan [Edited]

I want my previous cable/internet plan restored at the same price or lower. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

15 hours ago

@user_tvctvq Our team is here to help!  Can you please direct message me your first and last name along with your full service address. I am happy to see what promotions we currently have. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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