Internet outages starting after hurricane passed

Power was restored for my location at 9am on 7/9/24 after Hurricane Beryl. Xfinity Internet was available immediately and had no issues until around 9pm on 7/9/24 when internet service went out. The Xfinity outage map confirms an outage but provides no useful details (no ETA, no info on how many customers are affected by outage). Xfinity app also shows the outage with ETA as "as soon as possible" but hasn't changed since yesterday. Additionally, the Xfinity app states the outage was first reported on 7/8/24 at 04:20am - however, the outage did not start until 7/9/24 at 9pm. I am signed up for text alerts but have received none during or after the storm.

Why would Xfinity service fail almost 36 hours after the hurricane passed? Why are the outage details in the app/status page incomplete or incorrect?