TerryDowdy's profile

New Poster

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1 Message

Mon, Dec 7, 2020 8:00 AM

Internet outages on 5 of the last 8 days (DC Area)

We are in Rockville, MD, a suburb of DC. On 5 of the past 8 days we have had internet outages in our area but I can't get any info from Comcast on what is causing it. They just say its an unplanned outage that affects 51-500 customers. The same thing 5 days out of 8!?! Whats going on and whay can't they fix it?

Responses

Official Employee

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328 Messages

6 m ago

Hello, TerryDowdy, I know these service interruptions must be causing a huge inconvenience. I can understand why you would want some clarity. If you can send a private message with your name and service address I can help by getting you more information. I will be happy to get you as much information as possible. 

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