Internet outages all week

user_ngerber Good morning, Happy Friday! Thank you for reaching out to our Xfinity Forums Team regarding your internet services. I can see how it would be frustrating to have service interruptions, especially when we rely on services for so much these days. I'd be delighted to take a closer look into your area, and provide as much information as we can. To begin, can you please send a Direct Message with your name and service address? 

 

Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it