Visitor

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1 Message

09/23/2026 6:09 AM

Internet outage

I live in Colo springs and I have Xfinity. I play online games and have zoom calls every now and again. My Xfinity WiFi keeps going out every hour or so and it’ll turn back on in a few minutes. The problem hasn’t been fixed ever since I reached out to Xfinity and whenever I call it’s a dumb AI that answers the phone. And before you ask yes my router is fine and everything is attached properly and fastened. 

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Expert

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121.4K Messages

7 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.5K Messages

6 hours ago

Thanks @EG!

Good afternoon @user_4udgzw. Are you still having issues with your connection? If so, when did it first start?

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