Internet Outage

We had a storm move through this past Sunday and the Internet went out in the early evening. I attempted to report the outage but got the usual response of no outage detected. I did not request an appointment at that time expecting to catch up as new reports came in and things would be fixed in due order. Monday morning there was a small outage shown on the Outage Map nearby so I assumed once that was resolved, my Internet would be back. Later Monday, I see the outage was no longer shown on the map and I still did not have Internet. I went again to report an outage but this time set up an appointment. But the earliest date available was this coming Sunday. I've submitted 'Waitlist' requests the last 3 days with the first 2 being closed with the no availability note. I will not be happy if it does take a week to resolve my issue and will be looking to alternatives for the future.