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Friday, March 28th, 2025 10:16 AM

Internet outage

Hi, I will need proof my internet is down because Comcast will be doing work in my area to give to my employer. Thanks!

Official Employee

 • 

1.9K Messages

3 days ago

@user_xywt6u

 

Thanks for reaching out to us, I had the similar situation when they were doing work in my area to enhance into the new upgraded speeds and since I work from home I needed to be able to show my supervisor the reason why I was not online.

 

Which you will be able to see that information via the awesome Xfinity app https://www.xfinity.com/apps  and you can do like I did and just take the screenshot of the service interruption on that day and submit that to your employer

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