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Thursday, March 20th, 2025 10:34 PM

Internet outage

Trying to report internet outage

Official Employee

 • 

2.3K Messages

1 month ago

Hello user_6kyk1i, I can only imagine what you've been going through with your internet out. But you've come to the right community for help. Have you already checked your Xfinity app to confirm if this is a known service interruption? The app is an amazing place for all things related to your account, and would even have troubleshooting steps you could take if there isn't a known interruption. You can even use this 'Walkthrough' to help as well. 

 

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