Internet Outage

I live in Kent, WA and I’ve been without cable/internet all day. This is the third time this week. It was down all day on 10/22 and no explanation was given and we of course couldn’t get ahold of anyone. Then it was down again on 10/23 for a few hours for “scheduled maintenance.” I was hoping the outages were behind me, but I once again woke up today to no internet and the restoration time keeps changing - from 1040 am to 130 pm to 11 pm. This is absolutely ridiculous. Why does it take so long to fix these issues and why do these issues keep happening? I work from home and this is impacting my ability to do my job.