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Twiztidsoul24
1st Reply
1st Topic

6 Messages

Wednesday, October 9th, 2024 10:17 PM

Internet outage

Man we've had power since Saturday and here it is Wednesday and still no internet why there's no water poles or lines stopping restoration and yet the numbers on the map hasn't changed not to mention you've changed my restoration date 3 times it went from Oct 5 to Oct 10

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9 days ago

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XfinityVictor

Official Employee

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805 Messages

9 days ago

 

Twiztidsoul24 Hello, thank you for taking the time to reach out to us. I am really sorry you are experiencing a service interruption in your area. I understand how frustrating it is, and I am happy to look into more information regarding the ongoing service interruptions in your area. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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