U

Visitor

 • 

1 Message

Sat, Apr 17, 2021 2:02 AM

Internet outage

My internet has been down for 8 hours

Responses

Visitor

 • 

1 Message

20 d ago

My internet is still down.

ComcastVianney

Official Employee

 • 

136 Messages

18 d ago

Hello, @user_535905! Thank you for your post. I'm sorry to hear your network has been down, and I wanted to see how everything is going. I understand it was out for a couple of days. I know how important a steady connection is, and I'll be glad to help. Did you see a confirmed service interruption listed on the My Account App or the status center (https://comca.st/3anLrBj) online? Has your service come back online since your last post?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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