New Poster
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1 Message
Internet Outage- Texas
Hi I wanted to know how to go about getting the $15 a day credits for the Texas winter storm outage, mine was for one day, Wednesday 2/17/21. Thanks
New Poster
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1 Message
Hi I wanted to know how to go about getting the $15 a day credits for the Texas winter storm outage, mine was for one day, Wednesday 2/17/21. Thanks
CCMacey
Gold Problem Solver
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541 Messages
4 years ago
Good morning, @mjlevan, and thank you for reaching out through our Communities Forum page regarding a credit to your account due to the recent storm. In some instances, depending on the reason for the service interruption, customers can receive a one-time $15 credit when reporting their interruption through the Xfinity Status Center at https://comca.st/3aCnuXt.
For more information, please send a Private Message to us here. To send a Private message, click on my name, ComcastMacey, and select the option to "Send a Message".
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