Internet outage for more than 24hrs

user_lb7tkw I appreciate you for reaching out to us here today to let us know about the issue you're experiencing with your services. I know how frustrating it can be when there is a service interruption for an extended period of time, thank you so much for your patience. Repairs can be delayed for a number of reasons such as needing permits or special equipment to affect the repair or if there is a local power outage that is effecting Xfinity infrastructure. You can always view the most up-to-date status of a service interruption in your area by logging into the Xfinity app, you can download the app here https://www.xfinity.com/apps. You can also view updates at https://www.xfinity.com/support/articles/check-service-outage. Once service has been restored you can request a credit for the downtime at the following link xfinity.com/support/account-management/credits/outage/details.