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Tuesday, January 6th, 2026 6:38 PM

Internet Outage Documentation

My internet was disconnected and was fix in over 40 mins. My Job supervisor is requesting for a documentation to show proof that my internet was disconnecetd

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Official Employee

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3.9K Messages

1 day ago

Thank you for reaching out @user_0p2rtd At this time we do not have any documentation to provide for a service interruption. When I am having a service interruption I take a screenshot of the Xfinity App which shows an active interruption and usually an eta of when the issue will be resolved.

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