Hi user_dim1l7! We appreciate you taking the time to reach out on our Xfinity Forum regarding the Internet being out on your end. I know the importance of having your service up and running, so we apologize for any inconvenience or frustration this is causing your household. If you are experiencing a service interruption, you can check on service interruptions in several ways:
**Xfinity App**: Sign in to the app to view service interruption information specific to your location. **Outage Map**: Visit the Xfinity Outage Map online to see current service interruptions (https://www.xfinity.com/support/statusmap). **Text Notifications**: Enroll in proactive service interruption notifications by registering your mobile number and texting **START** to 266278.
Please let us know if we can be of any further support. We're here to help!
XfinityAmira
Official Employee
•
4.6K Messages
4 hours ago
Hi user_dim1l7! We appreciate you taking the time to reach out on our Xfinity Forum regarding the Internet being out on your end. I know the importance of having your service up and running, so we apologize for any inconvenience or frustration this is causing your household. If you are experiencing a service interruption, you can check on service interruptions in several ways:
**Xfinity App**: Sign in to the app to view service interruption information specific to your location.
**Outage Map**: Visit the Xfinity Outage Map online to see current service interruptions (https://www.xfinity.com/support/statusmap).
**Text Notifications**: Enroll in proactive service interruption notifications by registering your mobile number and texting **START** to 266278.
Please let us know if we can be of any further support. We're here to help!
0
0