Lemur27's profile

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2 Messages

Monday, July 6th, 2026 1:59 PM

Internet out for nearly 2 days

My internet has been down for nearly two days in Harrisburg, PA without any kind of real explanation as to what is going on other than severe weather...... Are lines being replaced? Is equipment being replaced? Did a building burn to the ground? What are you doing and when will it be done? I have work to do.

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Expert

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119K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.1K Messages

60 minutes ago

 

Lemur27 I'm sorry you've been experiencing this prolonged interruption. I know being without internet for several days can be extremely disruptive.

As a next step, please check the Xfinity Status Center for the latest information on any outages or service issues affecting your area:
https://www.xfinity.com/support/articles/check-service-outage

This will provide real-time updates and any available estimated restoration information.

 

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