U

Visitor

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1 Message

Sunday, May 18th, 2025 1:35 PM

Internet out for 30+hours. When will if be back up?

Internet out for 30+hours. When will if be back up?

Problem Solver

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566 Messages

4 days ago

Using your cell phone, or an xfinity wifi hotspot, you can either sign into your account, or check the xfinity Outage Map at

https://www.xfinity.com/support/statusmap .

Of you sign in to your account, and there is a know outage in your area, it will appear on the homepage of your account.

Official Employee

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4.1K Messages

2 days ago

Hello user_8ptzod! Thanks for taking the time to visit our Xfinity Forum regarding your services being down. I certainly know the importance of having your services up and running, so we do apologize for any inconvenience this has caused you. I do see @NoNoBadPuppy provided you with some very helpful resources to help double-check for service interruptions on your end. 

 

To confirm, are the services now back online? 

 

Please let us know at your convenience, thank you! 

 

Expert

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110.4K Messages

2 days ago

Concern moved here to the Customer Service help section.

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