Visitor
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3 Messages
Internet order status
Is there a way I can check on an internet order status? Been about a week with no information regarding.
Visitor
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3 Messages
Is there a way I can check on an internet order status? Been about a week with no information regarding.
EG
Expert
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116.9K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.8K Messages
3 hours ago
Hey there, @user_x2w8n0! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. Oh no, I am very sorry to hear about your experience with your Internet service. Did you receive an email confirmation once the order was placed? How did you place your order? It should not take longer than 24-48 hours for you to receive the next steps of the order process. Please let us know.
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