Internet order status

user_487c21 - Thank you for choosing Xfinity, and for taking advantage of our self-service tools to manage your account. Your time matters, and we appreciate you. It looks like your new plan may already be active today. Let’s take a moment to review your account together and make sure everything is set up just the way you need it. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message