U

Visitor

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1 Message

Wednesday, October 27th, 2021 3:39 PM

Closed

Internet only

I no longer need tv service and would like to change to internet only, but the only plan that comes up on the web site for internet only shows a price of almost $300 per month. I am wanting to reduce my cost, not increase it.  Are there any cheaper internet only plans available?

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Problem Solver

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571 Messages

4 years ago

Hello, @user_a12d6f Welcome to our Xfinity Community Forum page! Thank you so much for taking the time to reach out to us here. We would be more than happy to assist you with our options of internet plans. Please send us a direct message with your full name and address to get started.

 

To send a Direct Message:

Ensure you are logged in

Click the "Direct Messaging" icon or https://comca.st/3ElWwiZ

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

 - An "Xfinity Support" graphic replaces the "To:" line.

 Type your message in the text area near the bottom of the window

   Press Enter to send it

(Credit to @BruceW)

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