U

Visitor

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1 Message

Friday, June 13th, 2025 3:17 AM

Internet Only Rates

[Edited: "Personal Information"]

I've been trying to find out if I could cancel my cable and have internet only. My bill has jumped drastically over the past year and is no longer affordable. 

Official Employee

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2.3K Messages

1 day ago

 

user_r2vkuj Thanks for posting on our community forums for assistance with your billing concerns. We can help find a good offer for your service needs. I just edited your information for security purposes. But we can continue privately. Could you please send our team a Direct Message for further assistance? 

 

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• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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