user_1nab2k Hello there! Thank you for reaching out to our Community Forums Team to bring your connection experience to our attention. I would be happy to help you get this squared away, and working properly. Before we begin, can you share any troubleshooting steps you have already tried? This way I know where we should pick up at, and not have you repeat any steps.
XfinityKassie
Official Employee
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14 days ago
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