Visitor
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1 Message
Internet Line Not Buried
Hi,
It has been about 4-6 months since internet service was installed at my house. I was told someone would be out to finalize burial of my line, but that has yet to be buried. It is still laying above grade in my yard. Any help in getting this resolved?
Thanks
XfinityRaul
Official Employee
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1.9K Messages
2 days ago
Hello, @jbr142. I'd like to thank you for choosing us as your internet service provider. I also appreciate you making us aware that this line hasn't been buried after activating your service 4-6 month's ago. Don't worry, you're definitely in the right place to get this taken cared of. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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