Internet issues

Thanks for reaching out to us regarding your internet connection. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Which devices are affected? Have you attempted to restart the device and the modem? If not, can you attempt a restart and let me know if that connected your devices?

@user_bv7ywo 

First. Check their site for official info on any possible local outages here;

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps