Visitor

 • 

1 Message

Wednesday, November 5th, 2025

Internet issues

I work from home and xfinity was servicing their equipment today. Every single time the internet goes down, I lose money.  Or only that, I receive an occurrence from my job because I am unable to work without internet. If xfinity pulls this stunt one more time, I promise you, I will cancel my service so fast and go to a better more reliable provider. At least give your customers a fair warning when you plan on working on your equipment. Why can’t you be more reliable like Verizon or T-Mobile!??? Fix it xfinity or a will take my business else where!!!

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

6 hours ago

Thank you for reaching out here with your concern. I am sorry to hear about that inconvenience with those repairs. Any scheduled maintenance would show on your Xfinity app or at the Xfinity.com/myaccount site. 

forum icon

New to the Community?

Start Here