Visitor
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1 Message
Internet issues
I work from home and xfinity was servicing their equipment today. Every single time the internet goes down, I lose money. Or only that, I receive an occurrence from my job because I am unable to work without internet. If xfinity pulls this stunt one more time, I promise you, I will cancel my service so fast and go to a better more reliable provider. At least give your customers a fair warning when you plan on working on your equipment. Why can’t you be more reliable like Verizon or T-Mobile!??? Fix it xfinity or a will take my business else where!!!


XfinityJohnG
Official Employee
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2.2K Messages
6 hours ago
Thank you for reaching out here with your concern. I am sorry to hear about that inconvenience with those repairs. Any scheduled maintenance would show on your Xfinity app or at the Xfinity.com/myaccount site.
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