@user_5ythxw thank you for reaching out. I am sorry to hear of service issues. What is going on with your services and what troubleshooting steps have you taken? Did you use the Xfinity App to troubleshoot?
What is happening with your services @user_5ythxw?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
To confirm you are not seeing the network listed to connect? Have you tried to unplug and replug in the modem? Are you using a Gateway? @user_5ythxw
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDena
Official Employee
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3.8K Messages
9 hours ago
@user_5ythxw thank you for reaching out. I am sorry to hear of service issues. What is going on with your services and what troubleshooting steps have you taken? Did you use the Xfinity App to troubleshoot?
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user_5ythxw
Visitor
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3 Messages
9 hours ago
After the outage my WiFi service is not showing up. There is nowhere for any of my devices to connect
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