Visitor
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2 Messages
Internet is not working
We were on the seasonal plan from March til June and the router was unplugged the whole time. We didn’t plug it in until July 3rd and the router light flashes orange. The WiFi works but there is no internet. What do we do to get the internet back up.
EG
Expert
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118.9K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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4.4K Messages
2 hours ago
@user_ggw7u6
To cancel an Xfinity Seasonal Convenience Plan and restore your services early, the easiest method is to change the hold's end date online with the link: https://www.xfinity.com/seasonal
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