Visitor
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1 Message
Internet installation
I had an appointment for internet installation today and he came by didn't do anything and now customer service is telling me I have make a new appointment and wait a whole week even though I've already been waiting for so long.
XfinityAmira
Official Employee
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4.8K Messages
3 years ago
Hello @godofconquezt, thanks for taking the time to reach out about this installation issue. We truly appreciate you choosing Xfinity to be your service provider, and can not wait to get you successfully installed. I am sorry to hear that your onboarding experience has not gone smoothly and seamlessly like we always hope for, but my team is here to support you. We would be more than happy to see if we have any available appointments to get a tech out sooner. Please send us a private message to better assist you.
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